Legal
Refund Policy
Clear expectations for subscription cancellations, plan changes, and billing issues.
Last updated: August 3, 2026
Subscription cancellations
You may cancel a paid plan at any time. Access continues through the end of the current paid billing period, and the plan will not renew.
Refunds
Subscription payments are generally non-refundable once a billing period begins. We do not issue prorated refunds for unused time after cancellation or downgrade.
Billing errors
If you believe you were charged incorrectly or more than once, contact billing@kashintel.com within 14 days. Confirmed billing errors will be corrected.
Plan changes
Upgrade and downgrade timing, credits, and charges are displayed for confirmation before the change is submitted.